This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

application compatibility

  • 2 replies
  • 0 have this problem
  • 6 views
  • Last reply by jonzn4SUSE

billcrispell
billcrispell
more options

Amazon music will not open on Firefox without an update but mine version is the latest. Chromium is said to play but will not run, sse hardware problem.

Amazon music will not open on Firefox without an update but mine version is the latest. Chromium is said to play but will not run, sse hardware problem.

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Show the issue. It works for me. see screenshot What OS? What Desktop? X11 or Wayland?

Operating System: openSUSE Tumbleweed 20240716 KDE Plasma Version: 6.1.2 KDE Frameworks Version: 6.4.0 Qt Version: 6.7.2 Kernel Version: 6.9.9-1-default (64-bit) Graphics Platform: X11 Processors: 12 × Intel® Core™ i7-9850H CPU @ 2.60GHz Memory: 125.1 GiB of RAM Graphics Processor: Mesa Intel® UHD Graphics 630 Manufacturer: HP Product Name: HP ZBook 17 G6

Modified by jonzn4SUSE

Helpful?

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

I'm so glad you mentioned this. I see that by just going to the site and logging in, it automagically signed me up for the service. I looked a my payment history and they have been charging me for the service since June 2021. I just go off the phone with them and got a full refund of $93.72.  ;-((

THANKS!!!

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.