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Absturz des Webbrowsers

wolf33
wolf33
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Sehr geehrte Damen und Herren,

leider wird beim Starten des Mozilla Webbrowsers folgende Fehlermeldung im Absturzbericht angezeigt:

AdapterDeviceID: 0x4680 AdapterDriverVersion: 31.0.101.5186 AdapterSubsysID: 8953103c AdapterVendorID: 0x8086 Add-ons: formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,webcompat%40mozilla.org:128.3.0,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0 AvailablePageFile: 14618140672 AvailablePhysicalMemory: 16711909376 AvailableVirtualMemory: 138522598903808 BackgroundTaskMode: 0 BuildID: 20240704121409 CPUMicrocodeVersion: 0x35 ContentSandboxCapable: 1 ContentSandboxLevel: 7 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1722400226 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1721637838 LastStartupWasCrash: 1 LauncherProcessState: 1 ModuleSignatureInfo: {"Apple Inc.":["mdnsNSP.dll"],"ESET, spol. s r.o.":["eOppBrowser.dll"],"Microsoft Windows":["twinapi.dll","explorerframe.dll","dataexchange.dll","AudioSes.dll","ondemandconnroutehelper.dll","ktmw32.dll","directmanipulation.dll","textinputframework.dll","Windows.Globalization.dll","Windows.UI.Immersive.dll","Windows.UI.dll","wininet.dll","Windows.Security.Integrity.dll","Bcp47Langs.dll","wscapi.dll","wsock32.dll","winmm.dll","MMDevAPI.dll","version.dll","NapiNSP.dll","pnrpnsp.dll","winrnr.dll","nlansp_c.dll","OneCoreUAPCommonProxyStub.dll","mscms.dll","dbgcore.dll","twinapi.appcore.dll","dbghelp.dll","windows.staterepositorycore.dll","iertutil.dll","Windows.System.Launcher.dll","urlmon.dll","CoreUIComponents.dll","avrt.dll","directxdatabasehelper.dll","wshbth.dll","DWrite.dll","dcomp.dll","CoreMessaging.dll","npmproxy.dll","winhttp.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","msvcp110_win.dll","propsys.dll","netprofm.dll","uxtheme.dll","dxgi.dll","dwmapi.dll","winnsi.dll","DXCore.dll","WinTypes.dll","windows.storage.dll","slc.dll","IPHLPAPI.DLL","dnsapi.dll","winsta.dll","srvcli.dll","netutils.dll","umpdc.dll","powrprof.dll","wtsapi32.dll","secur32.dll","kernel.appcore.dll","ntmarta.dll","sspicli.dll","msv1_0.dll","mswsock.dll","cryptbase.dll","msasn1.dll","NtlmShared.dll","ntasn1.dll","ncrypt.dll","devobj.dll","cfgmgr32.dll","profapi.dll","bcrypt.dll","bcryptPrimitives.dll","wintrust.dll","ucrtbase.dll","crypt32.dll","win32u.dll","KERNELBASE.dll","gdi32full.dll","msvcp_win.dll","user32.dll","kernel32.dll","imm32.dll","ole32.dll","gdi32.dll","shlwapi.dll","SHCore.dll","msvcrt.dll","advapi32.dll","shell32.dll","clbcatq.dll","nsi.dll","setupapi.dll","combase.dll","msctf.dll","ws2_32.dll","oleaut32.dll","sechost.dll","psapi.dll","rpcrt4.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","freebl3.dll","osclientcerts.dll","mozglue.dll","nssckbi.dll","softokn3.dll","lgpllibs.dll"]} Notes: FP(D00-L1000-W0000100-T00) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox QuotaManagerStorageIsNetworkResource: 0 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 167497 StartupCacheValid: 0 StartupCrash: 0 StartupTime: 1722400225 SubmittedFrom: Client SystemMemoryUsePercentage: 50 TelemetryClientId: 37d61463-81a3-4011-ad9b-59690b56cf26 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20240704121409","version":"128.0","vendor":"Mozilla","displayVersion":"128.0","platformVersion":"128.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32438,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES","hasUserCET"]},"os":{"name":"Windows_NT","version":"10.0","locale":"de-DE","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":22631,"windowsUBR":3880},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"TargetFrameRate":60,"adapters":[{"description":"Intel(R) UHD Graphics 770","vendorID":"0x8086","deviceID":"0x4680","subsysID":"8953103c","RAM":0,"driver":"<> igd10iumd64 igd10iumd64 igd12umd64 <> igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"31.0.101.5186","driverDate":"1-18-2024","GPUActive":true}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"refreshRate":59,"pseudoDisplay":false},{"screenWidth":2560,"screenHeight":1440,"refreshRate":59,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["ESET Security"],"antispyware":null,"firewall":["Windows-Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"de","intl":{"requestedLocales":["de"],"availableLocales":["de","en-US"],"appLocales":["de","en-US"],"systemLocales":["de-DE"],"regionalPrefsLocales":["de-DE"],"acceptLanguages":["de","en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.search.region":"DE","browser.search.widget.inNavBar":false,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"media.gmp-gmpopenh264.lastInstallStart":1721638315,"media.gmp-gmpopenh264.lastDownload":1721638315,"media.gmp-gmpopenh264.lastUpdate":1721638315,"media.gmp-widevinecdm.lastInstallStart":1721638315,"media.gmp-widevinecdm.lastDownload":1721638316,"media.gmp-widevinecdm.lastUpdate":1721638316,"network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":7,"contentWin32kLockdownState":15},"launcherProcessState":1,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"attribution":{"dlsource":"mozillaci"},"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[app]google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":19349,"resetDate":19926,"firstUseDate":19349},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19919,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19919,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true},"webcompat@mozilla.org":{"version":"128.3.0","scope":1,"type":"extension","updateDay":19919,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true},"addons-search-detection@mozilla.com":{"version":"2.0.0","scope":4,"type":"extension","updateDay":null,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true}},"theme":{},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"2.3.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2710.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"long-term-holdback-2024-h2-velocity-desktop":{"branch":"delivery","type":"nimbus-nimbus"},"backgroundupdate-enable-unelevated-installations-rollout-3-release":{"branch":"enabled","type":"nimbus-rollout"},"csv-import-release-rollout":{"branch":"enable-csv-import","type":"nimbus-rollout"},"ech-roll-out":{"branch":"rollout","type":"nimbus-rollout"},"extensions-migration-in-import-wizard-116-rollout":{"branch":"control","type":"nimbus-rollout"},"upgrade-spotlight-rollout":{"branch":"treatment","type":"nimbus-rollout"},"launch-firefox-on-os-restart-treatment-a-rollout":{"branch":"treatment-a","type":"nimbus-rollout"},"device-migration-q4-spotlights-remaining-population":{"branch":"treatment","type":"nimbus-rollout"},"phc-rollout":{"branch":"rollout","type":"nimbus-rollout"},"highlighting-in-pdfs-rollout":{"branch":"treatment","type":"nimbus-rollout"},"consolidated-search-configuration-row-desktop-relaunch":{"branch":"rollout","type":"nimbus-rollout"},"disable-redirects-for-authretries":{"branch":"control","type":"nimbus-rollout"}}} TelemetryServerURL: https://incoming.telemetry.mozilla.org TelemetrySessionId: 2e9c5cae-5f81-42c4-83c9-cf70aaeafdd6 Throttleable: 1 TotalPageFile: 36160798720 TotalPhysicalMemory: 34013315072 TotalVirtualMemory: 140737488224256 UptimeTS: 10.53031 Vendor: Mozilla Version: 128.0 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 

MSAFD-Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD-Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD-Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD-Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD-Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD-Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
RSVP-TCPv6-Dienstanbieter : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP-TCP-Dienstanbieter : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP-UDPv6-Dienstanbieter : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP-UDP-Dienstanbieter : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: de Diese Meldung enthält Informationen über den Status der Anwendung zum Zeitpunkt des Absturzes.

Sehr geehrte Damen und Herren, leider wird beim Starten des Mozilla Webbrowsers folgende Fehlermeldung im Absturzbericht angezeigt: AdapterDeviceID: 0x4680 AdapterDriverVersion: 31.0.101.5186 AdapterSubsysID: 8953103c AdapterVendorID: 0x8086 Add-ons: formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,webcompat%40mozilla.org:128.3.0,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0 AvailablePageFile: 14618140672 AvailablePhysicalMemory: 16711909376 AvailableVirtualMemory: 138522598903808 BackgroundTaskMode: 0 BuildID: 20240704121409 CPUMicrocodeVersion: 0x35 ContentSandboxCapable: 1 ContentSandboxLevel: 7 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1722400226 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1721637838 LastStartupWasCrash: 1 LauncherProcessState: 1 ModuleSignatureInfo: {"Apple Inc.":["mdnsNSP.dll"],"ESET, spol. s r.o.":["eOppBrowser.dll"],"Microsoft Windows":["twinapi.dll","explorerframe.dll","dataexchange.dll","AudioSes.dll","ondemandconnroutehelper.dll","ktmw32.dll","directmanipulation.dll","textinputframework.dll","Windows.Globalization.dll","Windows.UI.Immersive.dll","Windows.UI.dll","wininet.dll","Windows.Security.Integrity.dll","Bcp47Langs.dll","wscapi.dll","wsock32.dll","winmm.dll","MMDevAPI.dll","version.dll","NapiNSP.dll","pnrpnsp.dll","winrnr.dll","nlansp_c.dll","OneCoreUAPCommonProxyStub.dll","mscms.dll","dbgcore.dll","twinapi.appcore.dll","dbghelp.dll","windows.staterepositorycore.dll","iertutil.dll","Windows.System.Launcher.dll","urlmon.dll","CoreUIComponents.dll","avrt.dll","directxdatabasehelper.dll","wshbth.dll","DWrite.dll","dcomp.dll","CoreMessaging.dll","npmproxy.dll","winhttp.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","msvcp110_win.dll","propsys.dll","netprofm.dll","uxtheme.dll","dxgi.dll","dwmapi.dll","winnsi.dll","DXCore.dll","WinTypes.dll","windows.storage.dll","slc.dll","IPHLPAPI.DLL","dnsapi.dll","winsta.dll","srvcli.dll","netutils.dll","umpdc.dll","powrprof.dll","wtsapi32.dll","secur32.dll","kernel.appcore.dll","ntmarta.dll","sspicli.dll","msv1_0.dll","mswsock.dll","cryptbase.dll","msasn1.dll","NtlmShared.dll","ntasn1.dll","ncrypt.dll","devobj.dll","cfgmgr32.dll","profapi.dll","bcrypt.dll","bcryptPrimitives.dll","wintrust.dll","ucrtbase.dll","crypt32.dll","win32u.dll","KERNELBASE.dll","gdi32full.dll","msvcp_win.dll","user32.dll","kernel32.dll","imm32.dll","ole32.dll","gdi32.dll","shlwapi.dll","SHCore.dll","msvcrt.dll","advapi32.dll","shell32.dll","clbcatq.dll","nsi.dll","setupapi.dll","combase.dll","msctf.dll","ws2_32.dll","oleaut32.dll","sechost.dll","psapi.dll","rpcrt4.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","freebl3.dll","osclientcerts.dll","mozglue.dll","nssckbi.dll","softokn3.dll","lgpllibs.dll"]} Notes: FP(D00-L1000-W0000100-T00) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox QuotaManagerStorageIsNetworkResource: 0 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 167497 StartupCacheValid: 0 StartupCrash: 0 StartupTime: 1722400225 SubmittedFrom: Client SystemMemoryUsePercentage: 50 TelemetryClientId: 37d61463-81a3-4011-ad9b-59690b56cf26 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20240704121409","version":"128.0","vendor":"Mozilla","displayVersion":"128.0","platformVersion":"128.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32438,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES","hasUserCET"]},"os":{"name":"Windows_NT","version":"10.0","locale":"de-DE","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":22631,"windowsUBR":3880},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"TargetFrameRate":60,"adapters":[{"description":"Intel(R) UHD Graphics 770","vendorID":"0x8086","deviceID":"0x4680","subsysID":"8953103c","RAM":0,"driver":"<> igd10iumd64 igd10iumd64 igd12umd64 <> igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"31.0.101.5186","driverDate":"1-18-2024","GPUActive":true}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"refreshRate":59,"pseudoDisplay":false},{"screenWidth":2560,"screenHeight":1440,"refreshRate":59,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["ESET 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wolf33
wolf33 Question owner
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My Crash ID : bp-ee3ead22-a08d-40c4-88be-ed50e0240731

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