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Thunderbird on windows freezes frequently after a few delete messages

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  • Last reply by SOH4463048

SOH4463048
SOH4463048
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Thunder bird on windows (115.10.1) freezes with a not responding message when a few delete messages are made. Earlier it used to scroll to some random location on the screen. now it freezes for a long while. Is this a bug to be fixed or something wrong at my end?

thanks Raman

Thunder bird on windows (115.10.1) freezes with a not responding message when a few delete messages are made. Earlier it used to scroll to some random location on the screen. now it freezes for a long while. Is this a bug to be fixed or something wrong at my end? thanks Raman

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Ok will do and check. thank you

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christ1
christ1
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What is your anti-virus software?

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SOH4463048
SOH4463048 Question owner
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McAfee Windows Defender

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christ1
christ1
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Anti-virus software is often the culprit for the kind of problems to describe. First I'd get rid of McAfee altogether right away. It is known to have caused problems with Thunderbird in the past. Then, with McAfee out of the way, create an exemption in Windows Defender for the Thunderbird profile folder, so that the Defender real-time scanner will not scan it. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_how-to-find-your-profile

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Wayne Mery
Wayne Mery
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SOH4463048, have you resolved your issue?

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SOH4463048
SOH4463048 Question owner
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Ok will do and check. thank you

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