This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird Email Contents don't display after a few days

more options

A few weeks ago, I noticed that the contents of my inbox folder stopped displaying correctly. Initially, when I received new emails, they appeared normally in the inbox folder. However, after a few days, the contents of these messages started to disappear, leaving only blank emails. I have created subfolders within the main inbox folder, and those subfolders haven't been affected at all.

I tried repairing the inbox folder, but after doing so, the non-displayed messages completely disappeared from the inbox. I have two POP accounts (let's call them Account A and Account B), and only Account A's inbox folder has been affected.

I would greatly appreciate any assistance in resolving this issue. Thank you!

A few weeks ago, I noticed that the contents of my inbox folder stopped displaying correctly. Initially, when I received new emails, they appeared normally in the inbox folder. However, after a few days, the contents of these messages started to disappear, leaving only blank emails. I have created subfolders within the main inbox folder, and those subfolders haven't been affected at all. I tried repairing the inbox folder, but after doing so, the non-displayed messages completely disappeared from the inbox. I have two POP accounts (let's call them Account A and Account B), and only Account A's inbox folder has been affected. I would greatly appreciate any assistance in resolving this issue. Thank you!

All Replies (3)

more options

Hello there We have read the questions We try to help

You have clearly created a workaround that you have done well, you can stick with this one and continue to work like this? To solve this and get your activities back to normal, you will indeed solve something more.

Greetings Firefox volunteer

Helpful?

more options

Hello there

If you would like to restore the inbox, you can close the Thunderbird program and make a copy of your files, save them in a subfolder or usb tool.outside your profile folder.try to rename the inbox you want, then you can delete the inbox.msf file and start the program again, the new inbox named after you will appear again, try to compact this inbox to click on the right click and it will work again for sure as it should yes ,if you try to open it has this topic an okay then you can delete the copies and try to use the inbox carefully.

If you have received other reports because of this or if the whole thing no longer works at all, please send us these entries or a screenshot to report it to us.


Greetings Firefox volunteer

Helpful?

more options

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.