This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Missing mails and folder settings after Ubuntu update

  • No replies
  • 0 have this problem
anwac
anwac
more options

Hi, I updated Ubuntu and after update almost all my emails and my catalogues settings are gone. I only see a few mails received over the past 2 weeks before an update, and a few from a few weeks after I bought my PC and set up Thunderbird.

During the update I was asked: "Do you want to reset your setting to default?" and some second question and I responded "Yes" twice.

Everything apart from mails from Thunderbird stayed with no changes. Do you have any idea how to try to get my mails back? I'm happy to share all data you need to answer my question. Thank you in advance!

Hi, I updated Ubuntu and after update almost all my emails and my catalogues settings are gone. I only see a few mails received over the past 2 weeks before an update, and a few from a few weeks after I bought my PC and set up Thunderbird. During the update I was asked: "Do you want to reset your setting to default?" and some second question and I responded "Yes" twice. Everything apart from mails from Thunderbird stayed with no changes. Do you have any idea how to try to get my mails back? I'm happy to share all data you need to answer my question. Thank you in advance!

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.