This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox open tab sync has stopped functioning

  • 2 replies
  • 1 has this problem
  • Last reply by cor-el

Bizbot
Bizbot
more options

I often use the Sync function to bring open tabs over from my smartphone to my desktop computer. I have noticed over the past month or so, this functionality has become increasingly unreliable and sometimes does not function at all. At the moment I have no synced tabs showing on my desktop. I have signed out and back in to Mozilla on both my smartphone and desktop multiple times, checked the sync settings, and nothing seems to resolve this. There have been a couple Firefox updates on both the desktop and mobile side, none of which have changed this behavior.

Has anyone else been experiencing this? What other trouble shooting steps can I perform? Any help is much appreciated.

Desktop FF version: v131.0 Mobile FF version (Android): v130.0.1

I often use the Sync function to bring open tabs over from my smartphone to my desktop computer. I have noticed over the past month or so, this functionality has become increasingly unreliable and sometimes does not function at all. At the moment I have no synced tabs showing on my desktop. I have signed out and back in to Mozilla on both my smartphone and desktop multiple times, checked the sync settings, and nothing seems to resolve this. There have been a couple Firefox updates on both the desktop and mobile side, none of which have changed this behavior. Has anyone else been experiencing this? What other trouble shooting steps can I perform? Any help is much appreciated. Desktop FF version: v131.0 Mobile FF version (Android): v130.0.1

All Replies (2)

Bizbot
Bizbot Question owner
more options

Is there anyone active on these forums?

Helpful?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does it make a difference if you mobile device is on and Firefox is running? Note that it can take some time for Synced tabs to appear in the sidebar after you launch Firefox even if you click Sync Now.

You can open about:sync-log via the location bar to see if recent Sync error logs are available. You can upload the file to a website if you can't post the content of the file in a reply.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.