Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I open Firefox the following alert appears: "Could not initialize the application's security component. The most likely cause is problems with files in your application's profile directory." There is a solution in the forum but only for Windows based

  • 8 replies
  • 140 have this problem
  • 11 views
  • Last reply by dadamson21

more options

When I open the application the following alert appears: "Could not initialize the application's security component. The most likely cause is problems with files in your application's profile directory." There is a solution on the support site but only for Windows-based Firefox, and I'm a Mac user. I have plenty of room on my hard disk.

This happened

Every time Firefox opened

== Two days ago, for no apparent reason.

When I open the application the following alert appears: "Could not initialize the application's security component. The most likely cause is problems with files in your application's profile directory." There is a solution on the support site but only for Windows-based Firefox, and I'm a Mac user. I have plenty of room on my hard disk. == This happened == Every time Firefox opened == Two days ago, for no apparent reason.

All Replies (8)

more options

This started happening for me yesterday after I installed some Mac OS updates (including a Java-related update). I suspect this is the reason but I have no solution yet.

more options

Rename (or delete) secmod.db (secmod.db.old) and maybe also cert8.db (cert8.db.old) in the Profile Folder in case there is a problem with the files. The file cert8.db stores your user certificates, so if you have user certificates then you may want to export them now and import them after having removed cert8.db. See Tools > Options > Advanced > Encryption: Certificates: View Certificates If that works then you can delete the renamed files or undo the changes if you want to revert the process.

more options

when i deleted the cert8.dat from the profile folder (it is recreated on next start of firefox), this problem was fixed

more options

Deleting cert8.dat did the trick for me. Thanks!

BTW, I was using Chrome in the interim for a few weeks and wasn't a fan. I'm happy to be back to Firefox.

more options

for MAC users u delete those secmod.db and cert8.db files. these files can be found in Library -> application support ->firefox ---> profiles --> xxxx.default ---> then those 2 files can be found there. hav fun with firefox! hope it helps

more options

There is no Firefox folder in my LIbrary under Application support. Where else should I look?

more options

In Mac OS X v10.7, the $HOME/Library folder is a hidden folder.

Open Finder and use one of these:

  • Go > Go To Folder (Shift-Command-G) and in the dialog type: ~/Library
  • Open the "Go" menu and hold down the Option key to make the Library appear

You can also use this command in a Terminal window to remove the hidden flag.

  • Mac HD > Applications > Utilities > Terminal
  • chflags nohidden ~/Library
more options

I can find the LIbrary folder with no problem. But there is no Firefox folder in the application support folder, and if it's hidden, I can't make it appear.