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firefox won't save my passwords. the remember option comes up but when I click on it nothing happens.

  • 5 replies
  • 92 have this problem
  • 1 view
  • Last reply by cor-el

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When I enter a password the password manager asks me if I want to remember, never for this site, or not now option does come up but when I click on the remember option nothing happens. If I choose the not now option the menu bar disappears. I had a problem and had to reformat my hard drive. After reinstalling Win7 and Firefox I transfered the informaiton from the old version of Firefox that I saved before reformatting the hard drive the way I found on the help section using the file found in the troubleshooting information section. None of the passwords carried over. That's why I tried to get the pass words saved and found that it didn't work.

This happened

Every time Firefox opened

== I reinstalled firefox after reformatting my hard drive

When I enter a password the password manager asks me if I want to remember, never for this site, or not now option does come up but when I click on the remember option nothing happens. If I choose the not now option the menu bar disappears. I had a problem and had to reformat my hard drive. After reinstalling Win7 and Firefox I transfered the informaiton from the old version of Firefox that I saved before reformatting the hard drive the way I found on the help section using the file found in the troubleshooting information section. None of the passwords carried over. That's why I tried to get the pass words saved and found that it didn't work. == This happened == Every time Firefox opened == I reinstalled firefox after reformatting my hard drive

All Replies (5)

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Neither of those links helped. Firefox asks if I want the password saved and then when I click remember, nothing happens. If I click the not now the options bar closes.

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I just went to the Help>Troubleshooting Information>Open Containing Folder>Organize>Select All then deleted everything. When I reopened Firefox my homepage asked for my password, the option for Firefox to remember, I clicked remember and now it is working.

By the way the previous post was me as well. Just a typo, should have been stlblues1226 as well.

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I have the exact same problem, but on Mac OS there is not an open containing folder option! Help!

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See Use the Troubleshooting Information page to help fix Firefox issues .......... See http://kb.mozillazine.org/Profile_folder_-_Firefox Mac: /Users/<user>/Library/Application Support/Firefox/Profiles/<profile>/