This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

many sites want me to email them thru microsoft outlook express and I can't do it

  • 3 replies
  • 2 have this problem
  • 2 views
  • Last reply by rjohnson19

AnonymousUser
AnonymousUser
more options

Many times when I want to email someone in a site (like state government) and they give the email to send it to I can't do it because it goes thru microsoft outlook express

This happened

Every time Firefox opened

== never have been able to

Many times when I want to email someone in a site (like state government) and they give the email to send it to I can't do it because it goes thru microsoft outlook express == This happened == Every time Firefox opened == never have been able to

All Replies (3)

rjohnson19
rjohnson19
more options

Hi Shirley,

So you click on an email link and it opens Outlook Express, but you haven't set it up so you can't use it, right?

What do you want to use for email?

You can change the email program that Firefox uses, or use Gmail on the web. See https://support.mozilla.com/en-US/kb/Changing+the+e-mail+program+used+by+Firefox

AnonymousUser
AnonymousUser Question owner
more options

My problem is that I am trying to set up an email account in Outlook, but the set up is never completed because I can not get past encryption.

rjohnson19
rjohnson19
more options

Lana: This forums is for support with Mozilla Firefox. We can't help you with Microsoft Outlook, sorry. You'll need to contact your ISP or Microsoft for assistance.