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Firefox 3.6.3 is not playing an sound but Internet Explorer is.

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  • 22 have this problem
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  • Last reply by Morbus

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Recently Firefox 3.6.3 has stopped playing any sound. I have Windows Vista and I have gone to youtube, yahoo, etc and none of them play any sound but I can still see the video. I have tried on internet explorer and the sound works fine. I really like using Firefox and would like to solve the problem. I have updated all the plug-ins. I have also read the articles on Firefox that give suggestions on what to do and nothing has worked. I do know that my sound is turned up so it's not a problem with my volume mixer. Please help!

This happened

Not sure how often

Recently Firefox 3.6.3 has stopped playing any sound. I have Windows Vista and I have gone to youtube, yahoo, etc and none of them play any sound but I can still see the video. I have tried on internet explorer and the sound works fine. I really like using Firefox and would like to solve the problem. I have updated all the plug-ins. I have also read the articles on Firefox that give suggestions on what to do and nothing has worked. I do know that my sound is turned up so it's not a problem with my volume mixer. Please help! == This happened == Not sure how often

All Replies (1)

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Hello Amanda.

Try updating the Flash plugin. If that doesn't help, uninstall it and install it again. You can manage your plugins by going into Tools > Add-ons > Plugins.