This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

once i click firefox it did not open

  • 2 replies
  • 0 have this problem
  • 5 views
  • Last reply by Moses

more options

when i clicked firefox it did not open but in the window task manager opend then it dissapear after that i clicked again but the window task manager did not show

This happened

Just once or twice

18 may

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

when i clicked firefox it did not open but in the window task manager opend then it dissapear after that i clicked again but the window task manager did not show == This happened == Just once or twice == 18 may == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

All Replies (2)

more options

Hello wesley,

Can you try opening Firefox in Diagnose Firefox issues using Troubleshoot Mode then check mark the box that says "Disable all addons" then click on Continue. After opening in Safe Mode close the open Firefox window then try to open Firefox normally

more options