This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Warning: Empty string passed to getElementById(). - running 3.5.3, address bar no longer functions. when I mouse click in the address bar nothing happens. The google search tool bar continues to function.

  • 2 replies
  • 7 have this problem
  • 5 views
  • Last reply by Chris Ilias

more options

address bar no longer functions

This happened

Every time Firefox opened

== installed my heritage tool bar

address bar no longer functions == This happened == Every time Firefox opened == installed my heritage tool bar

All Replies (2)

more options

Extensions can sometimes be the cause of problems. If the problem does not occur in Safe Mode, then you can disable your extensions one-by-one until you find out which one is causing the problem. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

more options

AVG Safe Search can cause this issue. Try to disable the AVG extensions first to see if that helps. --- Your plugins list shows outdated plugin(s) with known security and stability risks.

# Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers

Update the Java plugin to the latest version. See http://java.sun.com/javase/downloads/index.jsp#jdk (you need JRE)