Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

need to disable my other network connection to connect

  • 1 reply
  • 15 have this problem
  • 14 views
  • Last reply by zzxc

more options

I have 2 connection and both are showing connected to the internet but only the wireless connection is connected to a login page to connect to the internet so if I try and connect there is no internet connection but when I disable my wired connection and only let the wireless run I can connect. But I need to connect to the internet while the wired connection is running

This happened

Every time Firefox opened

== I added a wired connecion

I have 2 connection and both are showing connected to the internet but only the wireless connection is connected to a login page to connect to the internet so if I try and connect there is no internet connection but when I disable my wired connection and only let the wireless run I can connect. But I need to connect to the internet while the wired connection is running == This happened == Every time Firefox opened == I added a wired connecion

Chosen solution

The easiest solution would be to simply disable the wireless connection when you're using a wired connection.

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

The easiest solution would be to simply disable the wireless connection when you're using a wired connection.