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why doesn't safe mode in firefox 3.6.3 show a dialog box?

AnonymousUser
AnonymousUser
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i followed mozilla instructions for opening firefox safe mode, but no dialogue box appears as shown in the example.

This happened

Not sure how often

== i selected safe mode in windows program files/firefox

i followed mozilla instructions for opening firefox safe mode, but no dialogue box appears as shown in the example. == This happened == Not sure how often == i selected safe mode in windows program files/firefox

All Replies (1)

Chris Ilias
Chris Ilias
  • Moderator
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You probably were not in safe mode. Make sure Firefox is not running first. You can verify this by right-clicking on the Windows taskbar, and selecting the Task Manager. Under the processes tab, make sure firefox.exe is not listed.