all addons seem to be disabled and I cannot install new add-ons either.
None of my add-ons seem to be working although when I look at my add-on list they are enabled. Also, I am unable to install a new add-on.
This happened
Every time Firefox opened
== yesterday after Firefox updated
Chosen solution
I found this solution and it worked:
https://support.mozilla.com/en-US/forum/1/325638?s=add-ons+not+working&as=s
Read this answer in context 👍 0All Replies (9)
Perhaps you are in Firefox Safe Mode. See Firefox is stuck in Troubleshoot Mode
no, I have rebooted and also checked my shortcut and I don't seem to be in Safe Mode.
Any other ideas?
Which add-ons are not working?
none of them!
When I look at your troubleshooting info, it says that some are disabled while some are not. I just want to make sure you know that there is a separate setting for each add-on. For each add-on, you need to select it and click "Enable".
I'm also saying that because right now, I'm pretty stumped. (Wish I was there to troubleshoot it.) If anyone else ideas, please step in. :-)
thanks for trying to help me, Chris!
I know some are disabled, but the ones I use most are not and they don't work any more. also, I can't select the "settings" for them. Examples are IE Tab and RemoveItPermanently.
Everything was fine until FF updated itself the other day ...
-Joan
Chosen Solution
I found this solution and it worked:
https://support.mozilla.com/en-US/forum/1/325638?s=add-ons+not+working&as=s
Dead Link!
jim5272,
This forum had been updated twice since the end June, some older threads aren't avialable from hyperlinks in old threads. Here is a search of forum postings - https://support.mozilla.com/en-US/search?q=add-ons%2Bnot%2Bworking .
You didn't mention your problem, but see if this helps you:
Try resetting the Extension Manager.
With Firefox closed, delete the following files in your Profile folder':
extensions.cache
extensions.ini
extensions.rdf
and
compatibility.ini
They'll be re-created when you open Firefox.
Making sure Firefox closed:
http://kb.mozillazine.org/Kill_application
Profile location:
http://kb.mozillazine.org/Profile_folder
You may need to show hidden files to locate your profile (W2K & WinXP):
http://www.microsoft.com/windowsxp/us.../hiddenfiles.mspx