This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how do i download Firefox update

  • 4 replies
  • 0 have this problem
  • 1 view
  • Last reply by kaborka

AnonymousUser
AnonymousUser
more options

Firefox reports update available, but update fails due to company firewall blocking the download. How can I obtain the incremental update without having to reinstall Firefox?

This happened

Not sure how often

Firefox reports update available, but update fails due to company firewall blocking the download. How can I obtain the incremental update without having to reinstall Firefox? == This happened == Not sure how often

All Replies (4)

kaborka
kaborka
more options

I prefer not to reinstall FF over top of the installed version.

(I'm the OP)

Morbus
Morbus
more options

Hello.

You have multiple ways of updating Firefox:

- go into Help > Check for Updates... and follow the steps; - download the latest version off of getfirefox.com and install it over (in the same folder) or besides (in a different folder) your current installation (no data will be lost); - download the latest version off of getfirefox.com, uninstall your current version of Firefox, and install the latest version (no data will be lost on uninstallation, unless you tell the uninstaller to delete your private data);

Now, I don't know if your Firewall will give you trouble on any of these solutions. You may want to disable it or contact your system/network administrator for support.

kaborka
kaborka
more options

The firewall blocks d/l of all executables. I'd like to download the updater at home so I can bring it in on a thumb drive. Not the full installer, just the incremental update

Morbus
Morbus
more options

I don't believe it's possible to download the incremental update. But you can simply install with the normal installer over your current installation. That shouldn't be a problem.