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Firefox update 3.6.4 hanging paused win 7 as admin

  • 5 replies
  • 53 have this problem
  • 18 views
  • Last reply by FIREFOXED

FIREFOXED
FIREFOXED
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I have the same problem as at http://support.mozilla.com/en-US/forum/1/629710?s=firefox+3.6.4+update+stuck+on+paused&as=s except it refers to 3.6.4 and I am on Win 7 as admin. I was set to be notified of updates, was notified and acepted but it stopped. Now I get the issue of pause at connecting to update server and resume is greyed out. Can I put a screenshot here? Do not want to reinstall. If download 3.6.4 manually can I install over the previous version?

This happened

Every time Firefox opened

== when the update for 3.6.4 was notified

I have the same problem as at http://support.mozilla.com/en-US/forum/1/629710?s=firefox+3.6.4+update+stuck+on+paused&as=s except it refers to 3.6.4 and I am on Win 7 as admin. I was set to be notified of updates, was notified and acepted but it stopped. Now I get the issue of pause at connecting to update server and resume is greyed out. Can I put a screenshot here? Do not want to reinstall. If download 3.6.4 manually can I install over the previous version? == This happened == Every time Firefox opened == when the update for 3.6.4 was notified

Chosen solution

I solved this by turning off tamper protection in NAV 2010. The Firefox immedately updated. I understand virus scanners/anti spyware program like spybot and SpySweeper can interfere with updates. Also Comodo AV. It seems to me that nything that protects over all system setting is worth looking at. I am not an expert. Do not forget to turn back on anything turned off to allow update

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All Replies (5)

FIREFOXED
FIREFOXED Question owner
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OP here Here is screenshot

FIREFOXED
FIREFOXED Question owner
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I have just noticed this under tools/options/show update history

AnonymousUser
AnonymousUser
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same here only on Windows VISTA business SP2

FIREFOXED
FIREFOXED Question owner
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Gary have you tried https:/support.mozilla.com/en-US/forum/1/660736

Se post from Corel did not work for me though

FIREFOXED
FIREFOXED Question owner
more options

Chosen Solution

I solved this by turning off tamper protection in NAV 2010. The Firefox immedately updated. I understand virus scanners/anti spyware program like spybot and SpySweeper can interfere with updates. Also Comodo AV. It seems to me that nything that protects over all system setting is worth looking at. I am not an expert. Do not forget to turn back on anything turned off to allow update