This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 3.6.6 severs my Internet connectivity

AnonymousUser
AnonymousUser
more options

My system runs Windows 7. When Firefox 3.6.6 automatically downloads and my system restarts, my Internet connection is severed. I cannot restore it without doing a system-restore to before the new version was installed.

This happened

Just once or twice

== Firefox 3.6.6 downloaded onto my machine.

My system runs Windows 7. When Firefox 3.6.6 automatically downloads and my system restarts, my Internet connection is severed. I cannot restore it without doing a system-restore to before the new version was installed. == This happened == Just once or twice == Firefox 3.6.6 downloaded onto my machine.

All Replies (1)

AnonymousUser
AnonymousUser Question owner
more options

I have the same problem, but worse. System restore does not work so now I have no internet at all. I was connecting to the internet fine through a wireless network before the 3.6.6 upgrade...now I have no internet connection through the same wireless network. ipconfig shows that I'm not being served a DHCP address and instead am defaulting to 169.254.39.142. I too am using Windows 7, on a Dell Inspiron laptop.