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Not saving username or password

  • 4 replies
  • 6 have this problem
  • 1 view
  • Last reply by Ryan

AnonymousUser
AnonymousUser
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Firefox does not offer to save username and passwords. No drop-down box appears. I have to manually type in username/passwords. I've followed the advice from your website and others without success.

This happened

Every time Firefox opened

== Several weeks ago

Firefox does not offer to save username and passwords. No drop-down box appears. I have to manually type in username/passwords. I've followed the advice from your website and others without success. == This happened == Every time Firefox opened == Several weeks ago

All Replies (4)

Ryan
Ryan
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Please review this information: http://support.mozilla.com/en-US/kb/Username+and+password+not+remembered

AnonymousUser
AnonymousUser Question owner
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The fix at: https://support.mozilla.com/en-US/forum/1/723378#threadId723379 doesn't work. My OS is XP not Win 7.

It used to work fine, but has stopped for no apparent reason.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See: http://kb.mozillazine.org/User_name_and_password_not_remembered (bookmarklet) http://kb.mozillazine.org/Password_Manager (Troubleshooting)

AnonymousUser
AnonymousUser Question owner
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File names mentioned are cannot be seen or found in order make changes as suggested. Have looked and done a search.