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sites that use adobe flash player work on safari but not on firefox-it keeps asking me to download adobe flash player

  • 1 reply
  • 8 have this problem
  • 10 views
  • Last reply by TXGuy

AnonymousUser
AnonymousUser
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Whenever I try to use a web site that needs Adobe Flash Player, Firefox asks me to download it. When I download it and try again, it still asks me to download. When I access the same web site using Safari, I have no problem. This is true for many web sites - whichever ones require Adobe Flash Player.

This happened

Every time Firefox opened

== several months ago

Whenever I try to use a web site that needs Adobe Flash Player, Firefox asks me to download it. When I download it and try again, it still asks me to download. When I access the same web site using Safari, I have no problem. This is true for many web sites - whichever ones require Adobe Flash Player. == This happened == Every time Firefox opened == several months ago

All Replies (1)

TXGuy
TXGuy
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Carole, You do not seem to have Adobe Flash (aka Shockwave Flash) installed. If you did you would see it listed under your plugins. Follow the instructions in the article below to install Flash in Firefox.

See: https://support.mozilla.com/en-US/kb/Installing+the+Flash+plugin

After the installation, check your version here: http://www.adobe.com/software/flash/about/ or here: http://www.mozilla.com/en-US/plugincheck/

Current version is: 10.1.53.64