Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox closes right after I click anywhere on the page.

  • 1 reply
  • 0 have this problem
  • 11 views
  • Last reply by Bocko

AnonymousUser
AnonymousUser
more options

I uninstalled and reinstalled firefox for couple of times to solve out my problem. Earlier it was saying that some .ddl is not a valid image. So, I changed the location of installation. Now its opening but when I click anywhere on the firefox window it closes without throwing any erro.

Crash ID(s)

Its not giving any ID.

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

I uninstalled and reinstalled firefox for couple of times to solve out my problem. Earlier it was saying that some .ddl is not a valid image. So, I changed the location of installation. Now its opening but when I click anywhere on the firefox window it closes without throwing any erro. == Crash ID(s) == Its not giving any ID. == User Agent == Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

All Replies (1)

Bocko
Bocko
more options

Maybe you have viruses or spyware on your computer. Scan it with antivirus program.