Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox cannot load my banks web site

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by Helper7677

more options

I can log into my banks web site but the display is off centre plus it wont let me go any further than their home page. They say it wont support Firefox or Sahara. Is there a way around this?

I can log into my banks web site but the display is off centre plus it wont let me go any further than their home page. They say it wont support Firefox or Sahara. Is there a way around this?

All Replies (2)

more options

You could try the User Agent Switcher add-on. The user agent tells the site what browser you are using, with this add-on you can make it appear that you are using IE. There is no guarantee that this will work, if the banks web site uses code that only works in IE, or has ActiveX controls then it will not work in Firefox.

more options

You can try this add-on. You can open sites designed for IE in a special tab in Firefox. I use it to successfully access sites designed for IE, even the Microsoft Update site. The add-on uses IE to load that tab, so be sure that you have the latest, IE8, and all the updates for IE8 from Microsoft.

IE Tab Plus: https://addons.mozilla.org/en-US/firefox/addon/10909/

Link to IE8 download: https://www.microsoft.com/windows/internet-explorer/default.aspx

Modified by Helper7677