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Computer freezes when I'm moving the mouse over flash videos

  • 2 replies
  • 23 have this problem
  • 4 views
  • Last reply by OtakuSempai

OtakuSempai
OtakuSempai
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Hello,

Sometimes when I move the mouse over a flash video to pause it or to even start it, my computer completely freezes. I'm using a laptop and the LED that lights up whenever the HD is being used completely stops lighting, indicating that the hard drive is no longer being used.

All buttons stop working, including combinations like CTRL + ALT + Delete. The Caps Lock LED does not light up when pressing Caps Lock, and my mouse completely stops moving. All I'm left up is with a frozen image, and the only way to stop the computer is by pressing and holding the stop button on the laptop.

When I restart the computer, the websites and tabs restore on the next Firefox start-up.

I thought this only happened to YouTube videos, but now I've experienced it with another type of video.

This only happens in Firefox and with flash videos. Does anybody know how I can fix this?

Thanks!

Hello, Sometimes when I move the mouse over a flash video to pause it or to even start it, my computer completely freezes. I'm using a laptop and the LED that lights up whenever the HD is being used completely stops lighting, indicating that the hard drive is no longer being used. All buttons stop working, including combinations like CTRL + ALT + Delete. The Caps Lock LED does not light up when pressing Caps Lock, and my mouse completely stops moving. All I'm left up is with a frozen image, and the only way to stop the computer is by pressing and holding the stop button on the laptop. When I restart the computer, the websites and tabs restore on the next Firefox start-up. I thought this only happened to YouTube videos, but now I've experienced it with another type of video. This only happens in Firefox and with flash videos. Does anybody know how I can fix this? Thanks!

Modified by OtakuSempai

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

OtakuSempai
OtakuSempai Question owner
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Hello, thank you for the response.

I could try that, but the thing is, this only happens rarely. I don't know if there is any way to deliberately cause this, but freezing the computer is not the most pleasant thing, because it requires closing it by using the physical button on the computer, rather than the Windows Shutdown command.