This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Upon selecting Tools, Options, Applications, an unresponsive script message is issued .

  • 2 replies
  • 3 have this problem
  • 4 views
  • Last reply by alarntson

alarntson
alarntson
more options

Upon selecting Tools, Options, Applications, an unresponsive script message is issued . See 1) in "more system details". If I select "Stop Script" the list of applications appears. However, if I then click on Adobe Acrobat application and try to change it to use "other", I get another script error. See 2) in "more system details". If I select "Stop Script" the list of Helper Applications appear and I can chose one of them. However the application box stays at "other" and is not replaced with the helper application.

Upon selecting Tools, Options, Applications, an unresponsive script message is issued . See 1) in "more system details". If I select "Stop Script" the list of applications appears. However, if I then click on Adobe Acrobat application and try to change it to use "other", I get another script error. See 2) in "more system details". If I select "Stop Script" the list of Helper Applications appear and I can chose one of them. However the application box stays at "other" and is not replaced with the helper application.

Modified by alarntson

All Replies (2)

Meaty0
Meaty0
more options

I remember having this problem a while ago and found that I had not enabled Java in Firefox. Go Tools>Options>Content and see if Enable JavaScript is ticked.

alarntson
alarntson Question owner
more options

Thanks but it is already ticked.