Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

HTTP and HTTPS connections time out--only one computer on the LAN has this problem. Also affects Internet Explorer

  • 4 replies
  • 6 have this problem
  • 3 views
  • Last reply by dyett

more options

For the last few days HTTP and HTTPS connections on one computer on my LAN usually time out or fail to load completely. This also affects Internet Explorer on the same machine, but email, FTP, etc. seem to be working normally. The URLs that do not load in the browsers ping normally, and load normally on another machine on the same LAN. Running Firefox in Safe Mode does not help.

For the last few days HTTP and HTTPS connections on one computer on my LAN usually time out or fail to load completely. This also affects Internet Explorer on the same machine, but email, FTP, etc. seem to be working normally. The URLs that do not load in the browsers ping normally, and load normally on another machine on the same LAN. Running Firefox in Safe Mode does not help.

All Replies (4)

more options

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.

See Server Not Found - Troubleshoot connection problems and Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls

more options

A good tip, but it didn't work out. I turned off the software firewall completely and it didn't seem to change anything--even simple pages time out loading, or take minutes to fully load.

more options

Sometimes you only disable the user interface of security software, but the firewall services are still running in the background.

more options

Actually, after a couple more days this seems to have fixed itself! Another mystery.