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What gives? "The browser you're using is not allowing you to sign in to Excite."

  • 2 replies
  • 22 have this problem
  • 8 views
  • Last reply by kokonuts2

kokonuts2
kokonuts2
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I'm using Firefox 3.5.15 to access my email account at excite.com, as usual over many years. I have not changed any security settings or installed any new security software recently. My clock is set correctly on my Windows 7 system. There's plenty of space on my hard drive. Suddenly, I can't get into my Excite email account via Firefox, only IE8 (which sucks). Why?

I tried disabling all my security software, including Zone Alarm, Avira, Iobit, etc, and restarting the computer and then the browser. All my settings allow cookies & Javascript. I put Excite under "ALLOW" for every exception in the Firefox settings. I verified that my Excite cookies were still there, then tried again after deleting them all. No effect. Just the troubleshooting information, below.

Any ideas???

I'm using Firefox 3.5.15 to access my email account at excite.com, as usual over many years. I have not changed any security settings or installed any new security software recently. My clock is set correctly on my Windows 7 system. There's plenty of space on my hard drive. Suddenly, I can't get into my Excite email account via Firefox, only IE8 ''(which sucks).'' Why? I tried disabling all my security software, including Zone Alarm, Avira, Iobit, etc, and restarting the computer and then the browser. All my settings allow cookies & Javascript. I put Excite under "ALLOW" for every exception in the Firefox settings. I verified that my Excite cookies were still there, then tried again after deleting them all. No effect. Just the troubleshooting information, below. Any ideas???

Modified by kokonuts2

All Replies (2)

kokonuts2
kokonuts2 Question owner
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anybody?

kokonuts2
kokonuts2 Question owner
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Fixed it myself: "TOOLS" : "PAGE INFO" : "PERMISSIONS" : "SET COOKIES" : "ALLOW"

Why they bury this in an obscure & misleading menu item, and let it over-ride other global settings elsewhere without a guide or a warning? STOOOPIT!

And thanks for no help on this one.