This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I changed my Yahoo password, and now I'm being asked to log in whenever I start Firefox in order to access my Yahoo home page.

  • 3 replies
  • 3 have this problem
  • 5 views
  • Last reply by Kashinka

Kashinka
Kashinka
more options

I downloaded Saved Password Editor and tried to add my new password to my Yahoo home page, but I am still being asked to sign in. Previously, my home page would load automatically, without my having to sign in.

I downloaded Saved Password Editor and tried to add my new password to my Yahoo home page, but I am still being asked to sign in. Previously, my home page would load automatically, without my having to sign in.

All Replies (3)

ddawson
ddawson
more options

It might be a cookie problem. Try deleting your Yahoo!-related cookies, then signing in with the "Keep me signed in" box checked.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • Websites remembering you and automatically log you in is stored in a cookie.
  • You need an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep that cookie, especially for secure websites and if you let cookies expire when Firefox closes
  • Make sure that you do not use Delete browsing, search and download history on Firefox to clear the "Cookies" and the "Site Preferences"

Other things that need attention:

Your user agent shows that it has been corrupted by the MEGAUPLOAD Toolbar, Firefox/3.6 instead of Firefox/3.6.12 

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.12) Gecko/20101026 Firefox/3.6 MEGAUPLOAD 1.0 ( .NET CLR 3.5.30729)

See Web sites or add-ons incorrectly report incompatible browser

Kashinka
Kashinka Question owner
more options

Thank you both for your suggestions. I did everything you said but I'm still having this problem.

One weird feature of this is that I am only having this issue on my home computer. At work I do not use my Yahoo portal as my home page, but I do have it bookmarked, and I am never asked to log in, either to my portal page or my e-mail account.

Perhaps that helps to narrow down the problem?