This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

turbo tax says i need ie6 or higher to update. how can i use firefox

  • 2 replies
  • 8 have this problem
  • 3 views
  • Last reply by davewdan

more options

turbo tax says it requires internet explorer 6 or higher to download updates. even if i use a different browser, i need ie6. do you have a solution how i can use firefox ? I don't want ie anything

turbo tax says it requires internet explorer 6 or higher to download updates. even if i use a different browser, i need ie6. do you have a solution how i can use firefox ? I don't want ie anything

All Replies (2)

more options

You'll have to ask TurboTax about that issue, I don't see updates specifically mentioned in their System Requirements page.

http://turbotax.intuit.com/support/iq/TurboTax/TurboTax-2010-System-Requirements/GEN12939.html?_requestid=4308

Chances are they use ActiveX controls for handling their updates, which rules out using basically any browser except for IE. But I am curious how they handle that on a Mac?

https://support.mozilla.com/en-US/kb/ActiveX

more options

You can't. As the-edmeister said it has to do with ActiveX controls. When you go to MS's Updates page it scans for the ActiveX control. If you don't have it you can't update any MS program.

Just another way MS keeps annoying people.

Modified by davewdan