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I click on a link to open a new window nothing shows up - i.e. if I click on 'enlarge' on an Ebay auction photo a new windoiw opens but it's blank inside.

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  • Last reply by cor-el

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I'm running Firefox 3.6.13 and if I click on a link to open a new window nothing shows up - i.e. if I click on 'enlarge' on an Ebay auction photo a new window opens but it's blank inside.

Any ideas please? I've tried uninstalling and re-installing, and downloading and installing Flash but no joy.

I'm running Firefox 3.6.13 and if I click on a link to open a new window nothing shows up - i.e. if I click on 'enlarge' on an Ebay auction photo a new window opens but it's blank inside. Any ideas please? I've tried uninstalling and re-installing, and downloading and installing Flash but no joy.

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  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: