Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

when logging onto EBay, firefox says 'the page isn't redirecting properly' What is oging on?

  • 2 replies
  • 40 have this problem
  • 1 view
  • Last reply by BRUNNER

Joe Mendell
Joe Mendell
more options

I enter my id and password on the EBay logon screen. After pressing enter, firefox thinks for a few minutes and then responds with ' The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete.' I am accepting cookies from all sites and have tried with cookies off but got the same response. I am using Firefox 3.6.13.

I enter my id and password on the EBay logon screen. After pressing enter, firefox thinks for a few minutes and then responds with ' The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete.' I am accepting cookies from all sites and have tried with cookies off but got the same response. I am using Firefox 3.6.13.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

BRUNNER
BRUNNER
more options

I found that my bookmark for eBay was way too long for some reason. Go directly to eBay.com, then to the sign in page. Cut & paste this URL into your bookmark, replacing whatever was there. Worked for me. Good luck.