This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can no longer stream videos on Firefox, but can on another browser [Safari]

more options

I had been able to stream videos, such as The Daily Show, 30 Rock, etc. But recently, the past week or so, I haven't been able to. I can get sound, but only a black screen where the video should be. I switched to an alternative browser, Safari, and was able to stream all video content. How can I correct this on Firefox.

I had been able to stream videos, such as The Daily Show, 30 Rock, etc. But recently, the past week or so, I haven't been able to. I can get sound, but only a black screen where the video should be. I switched to an alternative browser, Safari, and was able to stream all video content. How can I correct this on Firefox.

All Replies (1)

more options

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...