We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox will not start

  • 1 reply
  • 2 have this problem
  • 11 views
  • Last reply by dynamite

twconsulting
twconsulting
more options

Running WinXP. Have had problem with Firefox not shutting down properly when closed (always have to kill Firefox in TaskManager before I can start a new session and it asks if I want to restore previous session when open anew). Now won't even start Firefox at all (other than loads it into TaskManager)

Running WinXP. Have had problem with Firefox not shutting down properly when closed (always have to kill Firefox in TaskManager before I can start a new session and it asks if I want to restore previous session when open anew). Now won't even start Firefox at all (other than loads it into TaskManager)

All Replies (1)

dynamite
dynamite
more options

It is quite likely that one of your addons is causing the problem. Follow the steps given in this article to find out: Troubleshooting extensions and themes.

To know more about Firefox hanging when you close it, read this article: Hang at exit