This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

On certain sites, some lines have the lower half missing. Changing the font or its size does not help. The error does not appear with Iceape or Chromium.

  • 4 replies
  • 4 have this problem
  • 1 view
  • Last reply by acampbell

more options

On some sites certain lines appear with the bottom half missing, as if obliterated. Changing the font or its size does not help. The error does not appear with Iceape or Chromium.

On some sites certain lines appear with the bottom half missing, as if obliterated. Changing the font or its size does not help. The error does not appear with Iceape or Chromium.

All Replies (4)

more options

What are your current font settings?

Do you have the Verdana font installed?


You can find the font setting in: Edit > Preferences > Content : Fonts & Colors > Advanced

Default Font: Times New Roman (16)
Fonts for   : Western
Proportional: Serif (16)
Serif       : Times New Roman
Sans-serif  : Arial
Monospace   : Courier New (13)
[X] "Allow pages to choose their own fonts, instead of my selections above"
more options

I'm using FreeSans, size 16. I tried Verdana but it is worse. Allowing sites to use their own fonts also makes it worse.

What I've noticed is that if I make the cursor hover over a line which has been cut, it then appears correctly.

more options

I looks that the whole line doesn't fit in the container, so the bottom part is cut off. The usual cause is that a font is used that takes more vertical space, so any increase or changes from the font in what the website prescribes can cause this issue. I've seen web pages that were even affected by changing the minimum font size from none to 1 (!). If you do not have the font installed that the website specifies then Firefox will fallback to another (default) font that may have different dimensions.

more options

Ah - that gave me a clue. I had the minimum font size set to 16. Changing it to a lower value, e.g. 12, has solved the problem. Many thanks for the pointer.

This is certainly the answer as regards Statcounter. I still have different font problems on other sites, where the text can overflow from its correct column into adjacent ones, but at least Statcounter is now correct.