This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

trying to download 3.6 13 due to updat reminder, several attempts just keep working but never completes, just quit and reminder comes back same issue for weeks now.

  • 1 reply
  • 4 have this problem
  • 3 views
  • Last reply by dynamite

dolcenail
dolcenail
more options

update reminder pops up, click update and then the contact server then download in progress but never completes. must quit to get out or it will spin for hours. using mac osx 10.5 with 3.6 12 with no real issues.

update reminder pops up, click update and then the contact server then download in progress but never completes. must quit to get out or it will spin for hours. using mac osx 10.5 with 3.6 12 with no real issues.

All Replies (1)

dynamite
dynamite
more options

Go to www.mozilla.com and click on the big green button to download and install the newest version manually.