This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

There is a problem when i click the "+" tab to "open a new tab" nothing happens. It use to open new tabs and now it does nothing.

  • 3 replies
  • 4 have this problem
  • 25 views
  • Last reply by cam389

more options

There is a problem when i click the "+" tab to "open a new tab" nothing happens. It use to open new tabs and now it does nothing. Even when i go to "File" and "New Tab" it still does nothing. The only time i can get a new tab to open is if i go to "Help" and click "Firefox Help" then a new tab with firefox help opens.

There is a problem when i click the "+" tab to "open a new tab" nothing happens. It use to open new tabs and now it does nothing. Even when i go to "File" and "New Tab" it still does nothing. The only time i can get a new tab to open is if i go to "Help" and click "Firefox Help" then a new tab with firefox help opens.

Chosen solution

Please disable or uninstall the Ask Toolbar extension. It has a known compatibility issue with latest update of Firefox.

Read this answer in context 👍 2

All Replies (3)

more options

Chosen Solution

Please disable or uninstall the Ask Toolbar extension. It has a known compatibility issue with latest update of Firefox.

more options

Hi, were you able to resolve your problem? If so, please mark this question as Solved. Thanks !

more options

Thank you so much for the help! This was the first time I have used this posting and it worked out perfect! I was struggling for so long and I should have found this service sooner. Have a great day!!