This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I downloaded Firefix, but the wizard won't come up so I can install it. Help please? I have Windows 7.

  • 1 reply
  • 8 have this problem
  • 1 view
  • Last reply by Efreak101

OttobreNeve
OttobreNeve
more options

The window for the download popped up, and I clicked Run. After is finished downloading all 8.something MB of the file, I think a window for the Fireffox setup wizard or installation wizard or whatever it's called was supposed to pop up so I could install Firefix, but it never did. I am currently using Internet Explorer on Windows 7. Can you please tell me what to do to install and use Firefix?

The window for the download popped up, and I clicked Run. After is finished downloading all 8.something MB of the file, I think a window for the Fireffox setup wizard or installation wizard or whatever it's called was supposed to pop up so I could install Firefix, but it never did. I am currently using Internet Explorer on Windows 7. Can you please tell me what to do to install and use Firefix?

All Replies (1)

Efreak101
Efreak101
more options

Locate the setup file on your hard drive. If you can't, try downloading and running it again.