Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FF 4.0b12 dialog box hangs while trying to contact update server

  • 1 reply
  • 9 have this problem
  • 22 views
  • Last reply by TonyE

more options

I have FF 4.0b12 on Snow Leopard, and at least once a day I get a window asking if I want to download the latest update; when I click "Update Firefox", I get a window that stalls at "Connecting to the update server" and never shows any progress. (Eventually I close it anyway.) Is there a problem with the update server?

I have FF 4.0b12 on Snow Leopard, and at least once a day I get a window asking if I want to download the latest update; when I click "Update Firefox", I get a window that stalls at "Connecting to the update server" and never shows any progress. (Eventually I close it anyway.) Is there a problem with the update server?

All Replies (1)

more options

If the update is not working, you could trash Firefox 4 beta 12 and download Firefox 4 RC1 from http://www.mozilla.com/en-US/firefox/RC