This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am trying to set a master password and I receive a message that I did not type the current password. I do not ever recall setting a password so what do I do?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

summitcm
summitcm
more options

under security setting master password

under security setting master password

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

If using the chrome url (chrome://pippki/content/resetpassword.xul) doesn't work then delete key3.db and signons.sqlite and any exiting signons#.txt files from older Firefox versions in the Profile_Folder.