We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Don't know where I should download Firefox 4 upgrade

  • 4 replies
  • 6 have this problem
  • 14 views
  • Last reply by mjgfox

mjgfox
mjgfox
more options

I have Mac OS X 10.4.11. Just got inivite to download latest Firefox 4 upgrade. I clicked download, but it then asked if I wanted to save it or download it. Again said download it. It then asked where and had list of applications, i think. I don't know which one to click. When I said to save it in Applications. When I clicked the file in for firefox 4, again it asked how I wanted to open it. Any ideas? Thanks.

I have Mac OS X 10.4.11. Just got inivite to download latest Firefox 4 upgrade. I clicked download, but it then asked if I wanted to save it or download it. Again said download it. It then asked where and had list of applications, i think. I don't know which one to click. When I said to save it in Applications. When I clicked the file in for firefox 4, again it asked how I wanted to open it. Any ideas? Thanks.

All Replies (4)

TonyE
TonyE
  • Moderator
more options

Firefox 4 will not work on OS X 10.4, it requires at least OS X 10.5. You already have the latest version of Firefox for OS X 10.4

Jono_X
Jono_X
more options

Hi Mjgfox, I recommend going to the Help menu and choosing "Check for Updates". This will make Firefox update itself to version 4 automatically; that way you don't need to worry about where to save the files or how to open them.

Hope that helps, --Jono Xia, Mozilla

TonyE
TonyE
  • Moderator
more options

Jono_X, mjgfox can not update to Firefox 4 as they are using OS X 10.4.11, Firefox 4 requires at least OS X 10.5

mjgfox
mjgfox Question owner
more options

Thank you, Tony. I appreciate that information. It relieved my mind!