This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why can't I open a new tab after clicking the + button?

  • 1 reply
  • 30 have this problem
  • 1 view
  • Last reply by TonyE

wonders
wonders
more options

Usually I can click the "open a new tab" button to open a new tab but now, when I click the button, nothing happens. I even tried right clicking and choosing the option: "New Tab", but still no tab opens. However, new tabs do open if i click a link and it leads to a new window. I'm not sure why? How can I fix this??

Usually I can click the "open a new tab" button to open a new tab but now, when I click the button, nothing happens. I even tried right clicking and choosing the option: "New Tab", but still no tab opens. However, new tabs do open if i click a link and it leads to a new window. I'm not sure why? How can I fix this??

Chosen solution

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

Read this answer in context 👍 5

All Replies (3)

TonyE
TonyE
  • Moderator
more options

Chosen Solution

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

diana_awdry
diana_awdry
more options

How do I uninstall the toolbar?

TonyE
TonyE
  • Moderator
more options

A couple of possible ways to uninstall it: