This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I do a clean install of firefox 4?

more options

I forgot to remove an old profile and I want to know what all I need to delete in order to reinstall FF4. I am not worried about the info in the old profiles, just want to remove everything and start fresh.

I forgot to remove an old profile and I want to know what all I need to delete in order to reinstall FF4. I am not worried about the info in the old profiles, just want to remove everything and start fresh.

All Replies (4)

more options

You can do that by opening the profile manager and using the options in the profile manager to delete the profiles. For details of how to do that see https://support.mozilla.com/kb/Managing+profiles

When removing a profile only delete the files if you stored the profile in the default location. If you stored them elsewhere, you can end up deleting files other than the profile files. If you want to play safe, when using the profile manager to remove a profile, do not let it delete the files, you can then manually delete the files.

more options

Do those profiles store the add ons and extensions as well? I want to get rid of visited websites as well. Are they located in those too or somewhere else?

more options

User installed extensions are normally stored in the profile folder. All user data such as bookmarks, password, history, cookies is stored in the profile folder.

You can create a new profile folder and it will have no extensions, unless you have installed any global extensions. A new profile will be be similar to a new install.

more options

I did all that and added an extension (ad block plus) which before the deletion of the profiles appeared on the top next to the bookmark button on the right near the home button. after re install it now shows in the add on toolbar at the bottom. Is there a reason for that?