This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My bookmarks have been erased by 4.0 update and I cant add new ones. I had a backup of them but it wont restore it either.

  • 1 reply
  • 5 have this problem
  • 3 views
  • Last reply by TonyE

cav719
cav719
more options

My bookmarks have been erased by 4.0 update and I cant add new ones. I had a backup of them but it wont restore them either.

My bookmarks have been erased by 4.0 update and I cant add new ones. I had a backup of them but it wont restore them either.

All Replies (1)

TonyE
TonyE
  • Moderator
more options

It sounds like there is a problem with the file that stores bookmarks, for details of how to fix that see http://kb.mozillazine.org/Locked_or_damaged_places.sqlite