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Since I've download the latest version of firefox none of my online videos are playing smoothly even when I wait until full upload.

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  • 4 have this problem
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  • Last reply by cor-el

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Even when I wait for a online movie to fully download it still doesn't play smoothly. The movements are robotic. I wonder if this is a problem with firefox, codecs or my Dell laptop. I've always been using firefox but this problem only started since I've download firefox 4. Thank you :)

Even when I wait for a online movie to fully download it still doesn't play smoothly. The movements are robotic. I wonder if this is a problem with firefox, codecs or my Dell laptop. I've always been using firefox but this problem only started since I've download firefox 4. Thank you :)

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Try to disable the hardware acceleration in the Flash Player.

See Flash videos won't play full screen

Flash "Display settings" window: