This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When using Firefox 3.6 my Norton Security Suite taged each site with a green circle if it deemed the site safe and secure - Firefox 4.0 does not show this protection o

  • 3 replies
  • 13 have this problem
  • 4 views
  • Last reply by TonyE

more options

When I was running Firefox 3.6 my Norton security Suite marked each site with a green circle to indicate to me that they felt that the site was safe to go to. They also indicated the sites that they protected with a yellow rectangle.

When I switched to Firefox 4.0 those markers no longer appear.

Really would like to have that sense of security back.

What do I need to do to get Norton back on the job with Firefox

When I was running Firefox 3.6 my Norton security Suite marked each site with a green circle to indicate to me that they felt that the site was safe to go to. They also indicated the sites that they protected with a yellow rectangle. When I switched to Firefox 4.0 those markers no longer appear. Really would like to have that sense of security back. What do I need to do to get Norton back on the job with Firefox

All Replies (3)

more options

Symantec have released updates for Norton 360 and Norton Internet Security to make them compatible with Firefox 4, for details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-4-compatibility-hotfix-is-now-available/td-p/428894

more options

I have NIS 2009. Is there a fix for this, or is there likely to be? Sorry if this is a stupid question - I am not very geeky but do my best :-)

Modified by redglass

more options

You need to ask Symantec this, but I believe you need to install the latest version of NIS for it to work with Firefox 4.