This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't switch tabs; clicking on other open tabs or using Ctrl-Tab does nothing.

  • 4 replies
  • 28 have this problem
  • 12 views
  • Last reply by samolito

samolito
samolito
more options

After upgrading to FF4, sometimes (I haven't been able to identify a pattern yet) I can no longer move between tabs. I can still open new tabs, and can move between those without any problems, but am locked out of any tab that was opened before this issue began. These tabs will still auto-refresh, but clicking on them doesn't switch to them, and Ctrl-Tab just switches between the tabs that were opened after the freeze began. Any ideas on how to fix this? Thanks....

(Using Windows XP, FYI)

After upgrading to FF4, sometimes (I haven't been able to identify a pattern yet) I can no longer move between tabs. I can still open new tabs, and can move between those without any problems, but am locked out of any tab that was opened before this issue began. These tabs will still auto-refresh, but clicking on them doesn't switch to them, and Ctrl-Tab just switches between the tabs that were opened after the freeze began. Any ideas on how to fix this? Thanks.... (Using Windows XP, FYI)

Modified by samolito

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

samolito
samolito Question owner
more options

Thanks. Turns out it was the Total toolbar 1.8 add-on that was causing the problem....

Hans
Hans
more options

Hi,

Have same problem too ... can't switch tab and clicking on a link does nothing. And when you don't have any plug installed ... only the basics ?

samolito
samolito Question owner
more options

That's what I was experiencing. I had to disable all add-ons (via the safe mode method above) and add them back in one by one. After adding each one back in, I tried to recreate the conditions that seemed to be causing the problem in the first place, which, for me, was customizing the toolbar. Eventually found the add-on that locked up the tabs. Hope this works for you, too.