This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Just installed firefox on Mac Os x, cannot access my mail in yahoo. Says bad request.

  • 3 replies
  • 30 have this problem
  • 2 views
  • Last reply by cor-el

more options

Named yahoo my home page but when I click on email get blank page with bad request

Named yahoo my home page but when I click on email get blank page with bad request

All Replies (3)

more options

This issue can be caused by corrupted cookies. Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"
more options

Clearing the cookies and cash solved problem. Thank you

more options

You're welcome