This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

when i updated to Firefox 4 all my pictures and profile picture disappeared from facebook. How do i fix this

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by TonyE

woodpecker49
woodpecker49
more options

lost all pictures from facebook and profile .How do i correct this problem. The other search engines are fine it's just Foxfire 4/

lost all pictures from facebook and profile .How do i correct this problem. The other search engines are fine it's just Foxfire 4/

All Replies (1)

TonyE
TonyE
  • Moderator
more options

With Facebook on display, click on the site identity button (for details on what that is see https://support.mozilla.com/kb/Site+Identity+Button) and then on More Information. This will open up the page info dialog.

First select the Permissions panel, make sure that "Load Images" is set to allow (selecting Use Default should also work)

Next select the Media panel, then click on the first item in the list. Use the down arrow key to scroll through the list. If any item has the option "Block images from (domain name)" selected, de-select the option.

This should hopefully resolve your issue, but also see https://support.mozilla.com/kb/Images+or+animations+do+not+show

Some add-ons can also block images, for example if you have AdBlock Plus installed, make sure that you have not accidentally created a filter to block the images.