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FF 4.0.1 identifies as 3.6.2

  • 4 replies
  • 6 have this problem
  • 13 views
  • Last reply by cor-el

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Upgraded from 3.6 to 4.0.1 then tried installing a theme for 4.0.1 but I'm getting "Not available for Firefox 3.6.2". I tried uninstalling and reinstalling 4.0.1 but no joy. Even though I'm actually running 4.0.1, the browser still identifies as 3.6.2. How do I fix this?

Upgraded from 3.6 to 4.0.1 then tried installing a theme for 4.0.1 but I'm getting "Not available for Firefox 3.6.2". I tried uninstalling and reinstalling 4.0.1 but no joy. Even though I'm actually running 4.0.1, the browser still identifies as 3.6.2. How do I fix this?

Chosen solution

You have a corrupted user agent that identifies you as Firefox/3.6.2

  • Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.2) Gecko/20100316 Firefox/3.6.2

See:

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All Replies (4)

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I have experienced a similar situation. In my case however, my printing software cannot function completely. I can print but I can not choose options from properties. eg. choosing double sided Unfortunately I cannot help you with your problem. I wish I could.

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Chosen Solution

You have a corrupted user agent that identifies you as Firefox/3.6.2

  • Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.2) Gecko/20100316 Firefox/3.6.2

See:

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Thank you for that. Resetting useragent fixed it.

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You're welcome