This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have lost my NORTON Toolbar after installing Firefox 4.0 This Toolbar helps me log in with all the programms I use, fill in my cardsinfo etc. How can I restore this toolbar?

  • 3 replies
  • 130 have this problem
  • 5 views
  • Last reply by TonyE

more options

I want to restore my Norton Toolbar. After installing Firefox 4 it was gone and I can't find it anymore. Any suggestions?

I want to restore my Norton Toolbar. After installing Firefox 4 it was gone and I can't find it anymore. Any suggestions?

All Replies (3)

more options

Symantec are due to release updates very soon to make their add-ons work in Firefox 4.0.1. For details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-product-compatibility-with-Firefox-Updates/m-p/443808


Pending this update, you can go back to Firefox 4.0, their add-ons work in that version. You can get Firefox 4.0 from http://releases.mozilla.org/pub/mozilla.org/firefox/releases/4.0/win32/ - you need to select the folder for your language, you can then download and run the Firefox 4 setup file to install it.

If you do install Firefox 4.0 temporarily turn off automatic updates until Symantec update their add-ons. To do that in the Firefox options window, go to the Advanced panel, and then the Update tab and de-select the option to automatically check for updates to Firefox.

more options

I cannot get the Norton log-ins with Firefox 4.0. Moreover, Norton was supposed to have this add-on weeks ago, and it is still unavailable. I assume that we will be notified by Norton when the finally get around to it. Right?

more options

Norton should inform you, but you need to ask Norton that.