This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I change/update a saved password in the security tab when I use the Master password?

more options

I have a long list of saved passwords in the passwords section of the security tab in Tools>options. I changed my password for my browser but the master password still provides the old one. How do I update the password in Tools>options>security>passwords?

I have a long list of saved passwords in the passwords section of the security tab in Tools>options. I changed my password for my browser but the master password still provides the old one. How do I update the password in Tools>options>security>passwords?

Chosen solution

You can start Firefox in Safe Mode and check if one of your extensions is causing this problem:


http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_4-restart-firefox-in-safe-mode

Read this answer in context 👍 0

All Replies (7)

more options

Did you see "Change Master Password" in Tools > Options > Security?

That's where you change your Master Password. You probably have to restart Firefox after you did that.

more options

It's not the Master password I want to change, it's one of the already saved passwords

more options

If you are talking about individual password. When you log-in a website, enter the correct (or new) Password and Firefox should ask you if you want to change the password or not.

more options

It isn't asking me to change the password

more options

Although I have checked both "remember passwords for sites" and "Use a master password" boxes I am not being prompted to add or change any passwords even for a new site

more options

Chosen Solution

You can start Firefox in Safe Mode and check if one of your extensions is causing this problem:


http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_4-restart-firefox-in-safe-mode

more options

I reset my Firefox to default settings and am now being prompted to save my passwords, many thanks!